Frequently Asked Questions

Visit the purchase page and select your delivery method, digital for instant email or physical for tracked delivery. Choose your amount between NPR 100 and NPR 1,00,000, pick a seasonal template, and complete checkout with Fonepay, eSewa, or cash on delivery.

No. GiftNow cards remain valid indefinitely. Your balance stays in your wallet until you use it, with no time pressure or hidden expiration dates.

Yes. Your wallet balance works across all Su Indra Groups sellers and product categories. Apply it at checkout and watch it deduct automatically after any coupons.

Your balance is tied to your account wallet once redeemed. If you lose the code before claiming it, contact support immediately with your order details and we'll help recover it.

No. Once redeemed to your wallet, the balance is locked to your account and cannot be transferred to another person or account.